F.A.Q.
- Do I need a ticket for myself?
It depends… if you are planning on sitting with your teens while not volunteering you will need to have a ticket. If you are not planning on sitting with them you will not need one!
- Do I need to purchase tickets for the three girls I’m bringing?
No. You do not need to purchase tickets for the girls who are receiving the complimentary volunteer tickets. However, if the girls want to sit with a group, tickets need to be purchased with the group and the ticket cost can be reimbursed by following the steps in the Reimbursement Policy. Remember to keep your ticket stubs—they are required for reimbursement!
- Will the girls who receive my complimentary tickets be able to sit with their group?
No. The complimentary tickets cannot be assigned with a group; however, if you purchase tickets with a group, you can be reimbursed by following the steps outlined in the Reimbursement Policy.
- As a Product Sales volunteer, will I be able be sit with my daughter and see the event?
Yes, Product Sales Team volunteers are scheduled to serve throughout the event (with breaks, of course!) so you will need to have a ticket to sit with them.
- I am available to volunteer on Saturday, but not on Friday. May I still volunteer?
No. You must be available during the entire volunteer schedule in order to serve. You would miss important training, as well as leave a vacancy in the team.
- When do I receive my complimentary tickets?
You will receive your three complimentary tickets when you check in on Friday at 4:00 p.m.
- What about parking, hotel and travel expenses?
You are responsible for any parking fees, hotel and travel expenses. For your convenience, the Revolve Tour website has a link to information regarding, arena parking fees, directions, and hotel accommodations.
- What if I must cancel?
This is a commitment and we are counting on your participation. If you must cancel, please provide at least two weeks notice by phone or email. A 2-week notice is required (in case of emergency, please contact us as soon as possible by phone or email).
- If I must arrive on Friday at 4:00 p.m. for volunteer training, what do I do with the girls who are coming with me?
If you are scheduled to arrive at 4:00 p.m. and must bring attending girls with you, we will provide a chaperone until doors open at 5:30 p.m. Upon arrival at 4:00 p.m., you will check-in and receive your complimentary tickets. We will escort the girls to the designated “Parent Room” to wait until doors open at 5:30 p.m. When doors open, they will be released to find their seat. Please check the tickets to make sure you know where their seats are located.
- What about meals for the girls attending?
Friday – Arena concession stands will be open when doors open on Friday at 5:30 p.m. and throughout the event.
Saturday – Box lunches are available for purchase by calling 1-888-49-FAITH; or arena concessions stands will be open throughout the event. Volunteers on the Arena Team, Ushers, and Product Sales Team will receive a complimentary box lunch on Saturday.
- May I bring a friend, child or family member with me while volunteering?
No. Children and guests may not accompany you to the event. If you have a friend interested in volunteering, please invite them to register as a volunteer online.
- If I’m unable to volunteer, should I find a replacement?
Yes! However your replacement must go through the same registration process and there is no guarantee that person will be accepted in your place. Individuals already on the volunteer waiting list will be given priority when volunteer spots open up.
- What if I have another question?
Please contact a Revolve Tour Volunteer Coordinator at: volunteers@revolvetour.com
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